#1. Scope and data controller
This policy applies to YOYOKO apps, websites and related services offered outside Mainland China. JIMENG NETWORK TECHNOLOGY PTE. LTD., of 114 LAVENDER STREET, #12-78, CT HUB 2, SINGAPORE 338729, is the data controller or responsible organisation unless an in-product notice identifies another entity. The privacy and data-protection contact is support@yoyoko.net.
Where Singapore law applies, JIMENG NETWORK TECHNOLOGY PTE. LTD. is the organisation responsible under the Personal Data Protection Act 2012. Country-specific notices form part of this policy where required by other applicable laws.
#2. Data we collect
We may collect: account and profile details; date of birth and age confirmation; photos, audio, video and user content; messages and interaction metadata; activity, help and service-listing information; approximate or precise location if enabled; device, log, cookie, advertising and diagnostic data; purchase and entitlement records; safety reports; and communications with support.
If identity, liveness or face verification is offered, we will provide a specific notice and obtain consent or another valid legal basis where required. Payment card details are generally processed by the app store or payment provider; we typically receive transaction identifiers, status and limited billing information.
#3. Sources of data
We receive data directly from you, automatically from your device and use of the service, from other users who interact with or report content, from app stores and payment providers, and from authentication, analytics, security, advertising or verification partners. We may also receive lawfully available information where permitted.
#4. Why we use data and legal bases
We use data to provide accounts, discovery, messaging, activities and paid benefits; personalise and improve the service; process purchases; prevent fraud, abuse and safety incidents; moderate content; provide support; measure performance; send service communications and, with any required choice, marketing; and comply with law.
Depending on the jurisdiction and context, our legal bases may include performance of a contract, consent, compliance with legal obligations, protection of vital interests and our or others' legitimate interests after balancing affected rights. You may withdraw consent at any time, without affecting earlier lawful processing.
#5. Visibility and sharing
Profile fields and content you choose to publish may be visible to other users according to product settings. Messages are shared with recipients; activity groups are visible to eligible group members. Avoid posting information you do not want others to see or copy.
We may share data with contracted service providers supporting hosting, moderation, customer service, analytics, security and verification; app stores and payment providers; our affiliates involved in operating YOYOKO; authorities or other parties when lawfully required or necessary to protect rights and safety; and parties to a corporate transaction subject to appropriate safeguards. We do not sell personal data for money. Where applicable law treats certain advertising disclosures as a sale, sharing or targeted advertising, we provide the legally required notice and opt-out choice.
#6. Device permissions, cookies and SDKs
Optional permissions may include location, camera, microphone, photos and notifications. The app should explain the purpose before requesting access, and you can change permissions in device settings, though some features may stop working.
We and authorised partners may use cookies, SDKs and similar technologies for essential operation, preferences, security, measurement and advertising where enabled. Current third-party SDK and technology information is disclosed in YOYOKO Settings or this policy, together with consent controls where required. Advertising identifiers and non-essential tracking are used only with the choice required by applicable law and platform rules.
#7. International transfers
Because YOYOKO is cross-border, data may be processed in countries other than where you live, including Singapore and other countries or regions in which our contracted service providers operate. Where required, we use recognised safeguards such as adequacy decisions, standard contractual clauses, contractual protections or consent, and take supplementary measures appropriate to risk. Details may be requested at support@yoyoko.net.
#8. Retention and deletion
We retain data only as long as reasonably necessary for the purposes described, including account operation, safety, legal obligations, dispute resolution and fraud prevention. Account data is normally retained while the account remains active; transaction, security and dispute records may be retained for the period required by applicable law or reasonably necessary to establish, exercise or defend legal claims. Data is then deleted or de-identified.. Account deletion begins the deletion or de-identification process, subject to backups and lawful exceptions. Content already shared with others may remain in their accounts.
#9. Security
We use administrative, technical and organisational measures designed to protect data, such as access controls, encryption where appropriate, monitoring and incident response. No method is completely secure. Protect your credentials and contact us if you suspect compromise. We will notify affected people and regulators of a breach where required.
#10. Your rights and choices
Depending on where you live, you may have rights to know or access, correct, delete, restrict or object to processing, withdraw consent, receive portable data, opt out of certain advertising or sharing, and appeal a refusal. You may also complain to a competent privacy regulator. We will not unlawfully discriminate against you for exercising a right.
Use the Privacy controls in YOYOKO Settings or support@yoyoko.net or email support@yoyoko.net. We may verify identity and authorised-agent requests. Timing, exceptions and appeal rights vary by law. Marketing can be stopped through the message control; service and safety messages may still be sent.
Where Singapore law applies, you may request access to or correction of personal data, withdraw consent with reasonable notice, or raise a complaint by contacting support@yoyoko.net, subject to applicable exceptions under the Personal Data Protection Act 2012.
#11. Children, updates and contact
YOYOKO is for adults aged 18 or older. We do not knowingly permit minors to hold accounts. Report a suspected minor account to support@yoyoko.net. We will take appropriate steps, which may include suspension and deletion.
We may update this policy and will give proportionate notice of material changes and obtain consent where required. Questions or complaints may be sent to support@yoyoko.net or 114 LAVENDER STREET, #12-78, CT HUB 2, SINGAPORE 338729. Effective date: 30 September 2026.