#1. Who we are and how these terms apply
These terms form an agreement between you and JIMENG NETWORK TECHNOLOGY PTE. LTD., a company organised in Singapore, with its registered address at 114 LAVENDER STREET, #12-78, CT HUB 2, SINGAPORE 338729 ("YOYOKO", "we", "us" or "our"). They apply when you create an account or use our apps, websites and related services.
YOYOKO is intended for markets outside Mainland China and is not offered there. Availability and features may differ by country, device, age, language or distribution channel. If translated terms conflict, the English version applies only to the extent permitted by local law.
#2. Eligibility and acceptance
You must be at least 18 years old and legally able to enter into this agreement. By registering, tapping acceptance or using YOYOKO, you confirm that the information you provide is accurate, that you are not prohibited from using the service, and that you agree to these terms and the Privacy Policy.
Do not use YOYOKO if local law prohibits you from doing so. We may request reasonable age, identity or authenticity checks. A verification badge is not a guarantee of identity, character, safety or compatibility.
#3. Your account
Keep your login details confidential and tell us promptly about suspected unauthorised access. You are responsible for activity carried out through your account unless applicable law provides otherwise. You may not sell, transfer, rent or create accounts for another person without permission.
You may close your account through the account deletion function in YOYOKO Settings, or by contacting support@yoyoko.net or contact support@yoyoko.net. Some records may be retained where reasonably necessary for security, dispute resolution, fraud prevention or legal compliance, as explained in the Privacy Policy.
#4. Social features and offline safety
YOYOKO helps adults discover and communicate with others. Matches, profiles, activity listings, help requests and service listings are user-generated introductions; we do not guarantee another user's identity, intentions, availability, qualifications or conduct.
Use judgement before sharing personal details, sending money or meeting. Meet in a public place, tell someone you trust and contact local emergency services if there is immediate danger. Use block and report tools for concerning behaviour. YOYOKO is not an emergency, employment, medical, legal, financial, transport or escrow service.
#5. Activities, help requests and service listings
A "Find a Companion" activity may include applications, organiser approval and an activity group. Organisers are responsible for accurate details and reasonable management. "Find Help" and "Offer a Service" are information listings that normally lead to direct chat; unless expressly stated in-product, YOYOKO is not a party to any arrangement or payment between users.
Users must independently assess legality, safety, licensing, tax and suitability. We may limit or remove high-risk or regulated categories. Changes, cancellations, attendance, fees and refunds agreed between users are their responsibility unless mandatory law says otherwise.
#6. Your content and permissions
You retain ownership of content you submit. You give YOYOKO a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for technical formatting, display and distribute that content only as needed to operate, secure, improve and promote the service, subject to your privacy settings and applicable law. This licence ends when the content is deleted, except for lawful retention, backups and content shared with others.
You confirm that you have the necessary rights and permissions. Do not post another person's private information, copyrighted material, likeness or other protected content without authority. Feedback may be used without restriction or compensation.
#7. Prohibited conduct
You must not engage in harassment, hate, threats, sexual exploitation, trafficking, scams, impersonation, unlawful discrimination, non-consensual intimate content, exploitation of minors, illegal goods or services, spam, malicious code, scraping, reverse engineering, circumvention of safety controls or conduct that violates another person's rights or applicable law.
Do not solicit passwords, financial credentials or money through deception. We may use automated and human review, but cannot review everything before it appears. Report suspected violations through the in-app Report function or support@yoyoko.net.
#8. Moderation, suspension and termination
We may investigate, restrict visibility, remove content, limit features, suspend or close accounts where reasonably necessary to enforce these terms, protect users or the service, comply with law, or address security and fraud risks. Where appropriate and legally required, we will provide notice and an appeal route at support@yoyoko.net.
We may preserve and disclose relevant information when lawfully required. You may stop using the service at any time. Provisions that by nature should survive termination—including intellectual property, liability, dispute and lawful retention provisions—will survive.
#9. Paid features and third-party services
Prices, taxes, duration and material conditions are shown before purchase. App-store purchases are also governed by the relevant store's terms. VIP benefits are described in the VIP Membership Agreement; recurring plans are additionally governed by the Automatic Renewal Agreement.
YOYOKO may link to third-party services. We do not control them and are not responsible for their content or practices. Review their terms and privacy information before use.
#10. Service changes, warranties and liability
We may update, add, suspend or discontinue features for operational, legal, safety or commercial reasons. We will give reasonable notice of material adverse changes where practicable or required. The service is provided on an "as available" basis; nothing in these terms excludes warranties or remedies that cannot lawfully be excluded.
To the fullest extent permitted by law, YOYOKO is not liable for indirect, incidental, special or consequential loss, or for user conduct and user-to-user arrangements outside our reasonable control. To the fullest extent permitted by law, our aggregate liability arising from the service will not exceed the greater of the amount you paid to YOYOKO during the 12 months before the event giving rise to the claim or SGD 100.. These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or other liability that law does not permit us to limit.
#11. Governing law, disputes and changes
These terms are governed by the laws of Singapore, and disputes are subject to the courts of Singapore, without depriving you of mandatory consumer protections or rights to bring claims in a forum available under applicable law. Any mandatory local consumer dispute, withdrawal, cooling-off and regulatory complaint rights remain available..
We may revise these terms. We will provide notice appropriate to the significance of a change and seek renewed consent where required. Continued use after the effective date constitutes acceptance only where lawful. Contact support@yoyoko.net or 114 LAVENDER STREET, #12-78, CT HUB 2, SINGAPORE 338729 with questions.