#1. Agreement and relationship to other terms
This agreement is between you and JIMENG NETWORK TECHNOLOGY PTE. LTD. and supplements the User Agreement and Privacy Policy. It applies when you purchase, receive or use YOYOKO VIP. If you choose a recurring plan, the Automatic Renewal Agreement also applies.
#2. Eligibility and account binding
You must be at least 18, hold a valid YOYOKO account and be authorised to use the selected payment method. VIP is normally tied to the purchasing account and platform and may not be transferred, resold or shared unless the product expressly permits it.
#3. Plans, benefits and availability
The plan name, duration, price and included benefits displayed on the purchase screen form part of your purchase. Benefits may include the current benefits, usage limits and reset rules displayed on the purchase screen. Features may vary by market, device, app version and store. Promotional benefits may have separate eligibility and expiry rules.
VIP does not guarantee matches, responses, attendance, verification, safety, popularity or any particular social outcome. We may prevent use that is abusive, automated or contrary to the User Agreement.
#4. Price, tax and payment
The checkout screen shows the amount and currency charged, billing period where applicable, and material conditions. Taxes and foreign-exchange treatment may depend on your location and payment provider. The payment provider processes the transaction under its own terms. Keep proof of purchase for support.
#5. Activation, restoration and device changes
Benefits normally activate after successful payment confirmation. Delays can occur because of the store, network or account status. Use the in-app restore function for eligible store purchases. Contact support@yoyoko.net with the account ID and non-sensitive receipt information; never send a full card number or password.
#6. Changes to benefits
We may improve, replace or retire benefits for legal, safety, technical or commercial reasons. We will not materially reduce prepaid core benefits without a remedy or notice where required by law. Minor changes, limited tests and equivalent replacements may occur. The current in-app description controls for future purchases.
#7. Cancellation, expiry and refunds
A fixed-term, non-renewing plan expires at the end of its stated term. A recurring plan continues until cancelled under the Automatic Renewal Agreement. Deleting the app or account does not by itself cancel a store subscription; cancel through the payment channel.
Refunds and cooling-off rights depend on mandatory law, the payment channel and whether digital service performance has begun with any required acknowledgement. Request store-billed refunds from the store unless it directs otherwise. Nothing here limits non-waivable consumer rights.
#8. Suspension and termination
If the associated account is restricted or closed for a serious or repeated breach, access to VIP may also be limited, subject to mandatory law. Fraudulent payments may be reversed. If we discontinue the paid service, we will provide notice and any refund or alternative required by law.
#9. Disclaimers and liability
VIP is provided as available and subject to the User Agreement's warranty and liability terms. Nothing excludes statutory guarantees or liability that cannot legally be excluded. Mandatory statutory guarantees, refund rights and remedies remain unaffected..
#10. Changes and contact
We may update this agreement prospectively. Material changes will receive reasonable notice and renewed consent where required. For billing or benefit questions contact support@yoyoko.net; identify the payment channel, but do not send financial credentials. Effective date: 30 September 2026.